How We Can Serve You During COVID-19 Via Telemedicine

Not very long ago, we were accustomed to grocery shopping with ease, dining out with friends, and celebrating holidays with family. Not so after the arrival of COVID-19. We now know that an essential requirement for “flattening the curve” is social distancing, or drastically limiting our contact with other people and the outside world in general.

The pandemic has also changed the way you go to the doctor. Rest assured that Dr. Benjamin Cohen can still deliver important diagnostic care, ongoing consultation, and even surgical aftercare, remaining just as engaged as always.

Technology is key as we continue to provide great care

Dr. Cohen’s office has reopened for certain in-person visits, but he's continuing to provide consultations and care via telemedicine, a modality that allows you to have a real-time visit with Dr. Cohen, except it’s carried out virtually. 

Originally conceived as a way physicians could treat patients who lived in remote rural areas, telemedicine is now positioned front and center as the most effective care platform as we navigate unprecedented events associated with COVID-19. 

As business meetings and even social gatherings are conducted on video platforms like Zoom and FaceTime, so, too, are health care providers continuing to treat patients using advanced technology.

Since it’s simply not safe now for us to meet in the same space, Dr. Cohen can be at his office or home and work with you, as long as you have access to any electronic device that has a camera, like your smartphone, tablet, or laptop. 

How can I be treated if I’m not actually with my doctor?

We’d argue that even if you’re not in the same room with Dr. Cohen, you can benefit just as much from his expertise if you’re each located at different sites. Using telemedicine, Dr. Cohen can:

• Consult with you about his findings after he reviews your electronic health records and digitally delivered results of recent screenings, like X-rays and MRIs, that help him come to a diagnostic conclusion
• Lay out his treatment plan for you
• Answer any questions you have about your care and how to manage your current condition, whether he’s checking in about how you’re feeling using a certain medication for disc discomfort, or strategizing with you about the best treatment for your scoliosis
• Monitor your progress after a surgical procedure, like a spinal stenosis surgical solution or an intervention you’ve had as a result of an accident-related injury

Since most elective surgeries have been postponed due to the pandemic, telemedicine also allows Dr. Cohen to guide you through this period as you recalibrate your elective surgery plan and recommend treatments to provide relief until your surgery can happen. 

If he determines that your needs are emergent and surgery still needs to happen, Dr. Cohen sees that your procedure is performed safely, and every step’s taken to ensure your chance of contracting the virus is minimized as much as possible. For example, he performs your surgery in an OR that’s scrupulously sanitized and wears fresh personal protective equipment (PPE).

Know that telemedicine is key to providing uncompromised care

Dr. Cohen is dedicated to giving you care that meets the excellence of pre-pandemic standards, so your trust in us can remain just as strong as before. Call our office at 526-231-2849 or book a telemedicine appointment online.